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We wanted to say a special thank you. Considering how he looked when we left him at the hospital and when we viewed him was a world of difference. He looked like himself. Thank you for your services. Also, when Michele and I met with you, you were most gracious. Thanks again.

Anna Mary Kreiser
December 8, 2023

Dear Robert Crouch, Wife and Staff,

Thank you for being so attentive to my son's needs during the service. The ships you pulled out from the back helped him focus on something other than the death of his dad. It was that personal, caring, hometown touch that made me so pleased with your services. Additionally, I want to thank you, Mr. Robert & your wife for the flowers and tree. Someone gave me flowers going into this 38 year marriage and at his passing, that was the light of my week. God knew at the time it would be the brightness in the dark that was surrounding me. (And my son at that point just wanted to go home.) Words cannot even express how much that one act of mercy and consideration touched my heart. Someone high up in Random House sent us a Magnolia Tree to plant, it was 4 ft tall and is doing well out front in our yard, but it will always remind me that you gave me flowers at just the time I most needed an act of kindness. The service was perfect. Your ladies were thoughtful and efficient. You did a wonderful job, especially considering the size of my family and the fact we are a bit unconventional (each with very different personalities.) All the relatives were positive about the entire service, and that speaks volumes. Thanks again and again, Melanie Kipe.

Melanie Kipe
October 26, 2023

Dear Mr. Crouch,
Roger, Fran and I would like to say "Thank you" for the way Loretta's funeral was handled. We especially want to thank Frank - he managed to create a service that was "non-religious" yet very comforting. It was in fact - lovely, but not a bit stuffy. Loretta would have loved it!

Gratia Karmes
June 6, 2023

Dear Rob,
It is a work of art-absolutely stunning. My mom was so happy. She had a stroke April 5th so I am writing this for her. I am wordless to thank you for all of your effort and kindness in erecting this monument to my dad. My dad thought the world of you - spoke of you as a son. We were all so happy to see you at his funeral. I am having a hard time letting him go - I am hoping the monument helps us all heal! Thanks again to you, Patty (for her patience with Bob) and all your staff. Praying for all of you to have a wonderful summer. With love, Debbie-Doris-and family.

The Boyd Family
May 11, 2023

Your compassion the day of my brother's service meant so much to my family and myself. You did an excellent job with everything. It was a difficult time but you all made it easier to cope with. Thank you again❤️

Angie Butler
November 11, 2022

I can't even begin to tell you how much help you were to me in helping plan Joe's funeral service. He had always said that he was to come to you and being the longtime friends that you were he knew you would know exactly what he would want. You made it so easy for me and Dawn to get through it.

Diane Letts
March 28, 2022

Just a note to tell you how wonderful you are and how much I appreciated all the support you gave Wayne and me - and all that you did to help us get through mom's passing.

And for the record, the ladies in your office are nothing short of fabulous. Please share with them our appreciation as well.


Rene' Owens Pearson
August 5, 2021

Dear Bobby Crouch and Staff,

Thank you for being so kind & caring during my sister, Mary & I making arrangements for our mother. I feel you took care of every detail & you did it all without making us feel like we were just another client.

Your kindness, attention to detail & with such professionalism was so appreciated.

You are making a difference for so many families. Thank you.

With much appreciation,

Sherry Moyer & Mary Stewart

Sherry Moyer and Mary Stewart
June 18, 2021

Thank you for taking care of this family after Moms passing. A very nice job that I was highly impressed with. Thank you also for planting a tree in Moms memory, that means a lot to me. Your kindness is appreciated.
Thank you.

February 25, 2021

Don and I wish to give a grateful thank you to you and your staff for such a wonderful show of kindness and helpfulness. You were so true to your word with your service. The gentleman who drove to VA was exceptional. I am sorry I can't remember his name. Thank you again. I will never forget you.

Don and Eva Irvan

Don and Eva Irvan
July 23, 2020

You made a bad situation comfortable. Glad we went with YOU!

The Day Family

The Day Family
May 19, 2020

Many, many thanks for everything you did to assure us that Ralph's funeral would be great in spite of the circumstances. He looked so nice. You did a wonderful job. You know when you look at weeks of life's deterioration, that first sight of him is a welcome gift. Many thanks. We have had many compliments on the tri-fold. In fact, people have called and asked if I would send them one. The bookmarks were great too. I love the candle and we are going to make a small prayer garden in our den using the candle as the centerpiece. Well done Robbie. Many thanks for always making us feel special. Thanks for being our friend, Love, Clara

Clara Bicking
May 19, 2020


I' m sorry for your loved one. you and ur family are in my prayers.

Crystal MItchell
April 10, 2020

Dear Rob:

Thank you for your wonderful service for my mother-in-law, Elizabeth Barker. Your demeanor and kindness has meant a lot to our family. You are the only funeral director I’ve dealt with whom I’ve felt completely at ease with. The lovely extra touch of providing Werther’s for my children at the church, funeral home and in the bag you gave us meant so much. The kids were delighted and I know Lib would have appreciated your kindness to her grandchildren. My husband and I thank you for your thoughtfulness very much. Many thanks to you, your lovely wife for helping get Lib’s makeup just right and your staff. You run a class organization and we appreciated it greatly.

Best regards,

Jennifer Barker

Jennifer Barker
February 13, 2020

To everyone who worked very hard to make my Mother's viewing and funeral a wonderful peaceful transition I thank you from the bottom of my heart! Everything was so perfect even mom looked beautiful despite the bruising from all the IV's. I also want to thank you for the sweater you placed on her to cover her arms. That was such a wonderful thoughtful idea and we greatly appreciated you doing that for mom. Your funeral home is absolutely a wonderful loving and caring place for families to say their "I'll see you later" to their loved ones. Thank you to everyone for making my mothers last moments here very special! ❤🙏❤ God bless each of you!

Vanessa Rose
February 7, 2020

On behalf of the Officers and Members of North East Fire Co., please express our gratitude to everyone at Crouch Funeral Home for all the support you provided during this difficult time! We appreciate it!

Chief Michael Miller

North East Fire Company
January 17, 2020

I can't tell you how much we appreciate you "moving mountains" for my Aunt Audrey! It means so much to all of us, but especially my mother. She has been struggling with so much loss and your effort brought her a little peace. You have always meant so much to my family - starting with my Grandmother. Audrey loved you and was always looking for an opportunity to tease and joke with you. Again, thank you for everything.

Lori Heath
December 17, 2019

We wanted to take the time to thank all of you for doing such an excellent and thoughtful funeral for our loved one: - Phil Bailey - this was my son's half brother and he was so touched by your services. Thank you so very much!

Jeff Van Dyke
Sandi Van Dyke

Jeff and Sandi Van Dyke
October 22, 2019

Dear Rob,
Thank you doesn't seem like enough to say for all that you and your staff did to make Mrs. Harrison's arrangements and send off exceptional.
We deeply appreciate all of your help with all of the details. You really go above and beyond and are outstanding at what you do.

Warm Regards,
The Harrison Family

Harrison Family
September 11, 2019


A big "Thank You" for a very good job well done. We appreciated the time with family and friends for visitation. Some who were not able to attend the funeral were very grateful. Thanks for the professional way everything was done.

Janet Yuninger, daughters and grandchildren
May 14, 2019

We just wanted to say thank you so much for everything you did for our family, and taking care of our dad. You are a special person and we are glad we had the chance to meet and work with you.

Samantha, Joe and Carol
May 10, 2019

Dear Robbie & All,

Bryan and I wanted to thank you once again for the care and professionalism you have shown to us over the years, and most recently with the death of my mom, Doris Trimble.

You were so helpful and flexible as we made the arrangements through phone calls and emails. Believe me...we know how tough that can be! But your professionalism always comes through and we knew everything would be perfect.

And so again, I want to thank you all for the great work you do for all the families you serve.

Bryan and Melissa Gould
March 9, 2019

Robbie and Patty: I first met you in March 2018 when it became obvious that my twin sister with special needs would not win her fight with Stage 4 colon cancer. At that time with your guidance the preliminary details were created. We met again at midnight on Oct 22nd when I called you in the middle of the night asking to move her body so that her other group home friends with special needs would not witness her removal. You could have shown up in your PJ’s at that ungodly hour but I was greeted by you in a white monogrammed shirt, tie and suit. We met again the next day to finalize the details. I will now see you again on Oct 31st for her services. Your guidance, expertise, respect and heartfelt condolences have made this experience a time of celebration. I was with her at the start of her life and you have helped me to continue to be with her as she completes her journey. This is not “The End” of her story it is “To Be Continued”.

June M Reed
October 26, 2018

Bob, placing our grandson John Thomas Moran in your hands was such a comforting experience. All that you did to make him look as beautiful a man as he was, and making all of us so appreciative we can't thank you enough. As his grandmother you and your staff performed a remarkable task. Thank you so much.

Lorraine Maturo and family
August 28, 2018

Mr. Crouch & Staff,

You made a hard time easier on our family. Thank you so very much.

Mrs. H.V. Baker and Family
May 9, 2018

We wanted to tank everyone for their part in my mom's arrangements and services. Everyone was so kind and caring.

Mark and Terrie Stike
May 1, 2018

Dear Rob,
Thank you for the compassionate, caring, beautiful service for Bob Wettig. During this difficult time your kindness and help with everything made sending our beloved Bob home another lovely memory. I am truly grateful for all your kindness.

Linda Haass
May 24, 2017

Dear Rob and Staff,

I just wanted to pause and say a special thanks to you all for the kind, compassionate and loving way you treated and served our family. The funeral services for our mom, Esther, were meaningful to us all and you all played a large part in making that possible. Thanks so much, Bronson - for all the family

Bronson Hokuf
January 20, 2017

Robbie, I just wanted to take a few minutes of your time and say what a wonderful man you are. I know this is coming almost 9 years after Mickey's death but I need to say how good and kind you were to me during Mickey's funeral, before and after and Patty was an inspiratiion to me too. I am so glad that you are part of my life and that God has made it possible for that to happen. Although death hurts, and after almost 9 years of being without Mickey I still feel a lot of hurt in my heart but I must go on for my 3 girls who also loved Mickey and I know they miss him as much as I do. You were so good and kind to all of us and it will always mean so much to us that you were the one to take care of our precious Mickey. Thank you again Robbie. I've seen you so many times since in many funerals but I have to say the one for my son was so precious and the message you put on the back of his stone was very nice. I read it every time I visit Mickey's grave. Thank you so much for caring for us at our time of sorrow. You are a wonderful person.

Lois Sexton Tweed
March 27, 2016

We wanted to say a special thank you. Considering how he looked when we left him at the hospital and when we viewed him was a world of difference. He looked like himself. Thank you for your services. Also, when Michele and I met with you, you were most gracious. Thanks again.

Anna Mary Kreiser

I wanted to thank you for the wonderful service you provided for my father, John Bristow. Without your kindness and help, it would have been impossible to make his final wish of coming home to his Mother and family to be laid to rest a reality. I will forever be grateful,

Lisa Bristow

Thank you so much for making the ceremony so very special! You really do a great job!

JoAnn Matthews and Jim Harrison

Dear Rob, Thank you, thank you, thank you for making my mom beautiful again! It was so comforting to see her look so good after all she had gone through. What a trooper she was--and always with a smile - until the last 4 days. Thank you for helping us through all the details and for you help through the service. We are so grateful. Thanks again!

Jeff, Diane and Stephen England

To All, Thanks for the wonderful service. Rob, you and your staff made a very difficult time easier to navigate. Thanks to all

Luan, Robert and Diane

Bobby, We want to thank you for all the kindness you showed us during the loss of Babe. You were always special to is since you were little. Also tell Patty we appreciate everything she did too.

Pat Jones & Family

Your kindness and generosity has been greatly appreciated and will never be forgotten. It is a comfort to know that human compassion and kindness still exist in this world. I pray that God blesses you and your family each and every day. Thank you again

Patricia Yanchulis and Ann Griffith

Crouch Funeral Home - Bobby, Your understanding, commitment, kindness and devotion to the needs of our family during the loss of Mom goes beyond our expectations. Thank you is just not enough. The personal touch you gave to our family will always be in our hearts.

The Walls/Ward Family

Bob and your "Caring Team" Wanted you to know we appreciated the monthly "Care Letters" and the "Tree of Memories' you did at Christmas. The compassion and support you and your staff have shown has really helped us with our grief from losing our beloved Mike.

The Entire Murray Family

Dear Bobby, Although the English language contains millions of them; words are inadequate to convey the depth of gratitude that our family feels toward you and your staff. From the moment you arrived at my parent's house on the night of my father's death, all the way through the committal service; your compassion, dignity and respect helped us through our most trying hours. Proficiency and courtesy are things that can be taught, but the genuine sympathy and concern you show are products of your character. Your professionalism, mannerism and even your humor helped to make a most difficult time much more bearable. Since this is our first time dealing with these matters, I cannot make an actual comparison; but in my heart I believe that the attention to the smallest details and the priority that you give to grieving families is something that sets you apart from all other funeral homes. Please know that in the unfortunate event that we need funeral services in the future, I would not trust any member of my family to anyone but you. May God bless you, your family and your business as you minister to people in the darkest days of their lives. On behalf of the entire England family, thank you for your kindness.

David M. England

Dear Rob,

Our family just wanted to take a moment and formally thank you and your wonderful staff of making my Mother's passing a peaceful and dignified time.

When we first visited your business in 2006 I suspected when the time came you would provide compassionate and sensitive care, but my expectations were greatly exceeded. From that cold morning when you and your colleague arrived in full suit and tie, in the wind and snow, you and your staff ensured that there were no worries or concerns other than our loss.

It took a couple of days, but when we looked through the book you provided we were so pleased to see that you had taken pictures of the flowers and recorded everything for us to recollect when the time comes to remember. It will be so important to recall things that we may have overlooked at the moment and you have provided such a beautiful memorial.

You created a vision for the viewing that was every bit the lady that was my mother. A relative commented that she looked "regal" and another visitor said how "warm and comforting" the room and surroundings seemed. The weather could have made the proceedings very difficult, but your caring staff ensured everyone was safe and comfortable. Every decision was carefully thought out and flawlessly executed and we are very grateful.

Pattie Markley, Jim Markley and Fred Voigt

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